Online registration help
Help with the online registration process
Creating an account
Before you can add your premises you must create an account.
When you create an account you will be asked to provide the following details
- Personal Details: Your title, First Name and Last name
- Contact Details: For each organisation offering funeral services in Scotland, the registration process needs a person from the organisation who will fill out the form on behalf of the organisation. The form is looking for contact details, such as title, name, email address, contact telephone number for the person who has responsibility for the organisation.
- Organisation details: The form is looking for the details of the organisation providing funeral services, such as funeral directors, burial authority, cremation authority etc
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Acknowledge Terms and Conditions and Data Protection: The online form does not store any personal data relating to the Data Protection Act. It requires you to confirm that the details that you have provided on the form are correct and that this information can be entered into the Register.
Once you have pressed 'Register' you will receive an email to your inbox and you will have to verify your email address. Once verified you will be able to login and add your premises on the Manage Premises page within your account.
Adding your premises
Once you have verified your email address and logged into your account you can add premises via the Manage Premises tab.
You can enter the premises manually or by file upload.
Whether done manually or via a file upload, the form is looking for information about EACH PREMISES from which your organisation is providing funeral services.
The form is looking for information about where your organisation operates as well as the types of services that are provided such as embalming, mortuary, burial etc.
Updating your account, contact, company or premises details
You can update any of your account, contact, organisation or premises details at any time by logging into your account.
To keep the register up to date you are required to notify the Scottish Government of any changes in your particulars such as a change in a person's name or address or the fact that the organisation is no longer providing funeral services at an address noted in the person's entry in the Register. Please note it is your responsibility to notify Funeral Sector Registration and Inspection Team that your organisation is no longer providing funeral services for which they registered.
Log into your account and you will be taken to your account dashboard. From there you can click the relevant section to update your account, contact and company details.
You can see all of your registered premises in the Manage Premises section.
From here you can update any premises individually by selecting 'Edit'
If you wish to remove a premises, you can select 'Delete'.
Please note that if you upload premises using the Upload Tool, then this will overwrite the existing premises.
You can print your updated certificate at any time from the Manage Premises page.